Where will you pick me up to begin the tour?
Amanda can pick you up where you are staying, or we can arrange a pick up in other parts of the city, for example, the Puerta del Sol.
How many people are on the tour?
Tours are private with a maximum of 6 people.
Is your tour family friendly?
Of course! Amanda is a mom of two boys, and knows it is important to talk to and teach young people with respect and understanding.
Are food and beverage included?
Food and beverage enjoyed on the tour is not included and will be paid for separately.
I have food allergies or dietary restrictions; can food stops be adapted?
Yes! Tell us ahead of time, and we will research options to make sure you can enjoy food on tour safely.
I have limited mobility; can you adapt the tour for me?
Yes! We can design a route that fits your mobility. Please notify us ahead of time what you need.
I am running late ¿What should I do?
Please contact Amanda to let her know you are running late. Keep in mind the tour will finish at the originally scheduled time.
Can I extend the tour time?
Yes, if you’d like a longer tour, we can add more to the itinerary, for example, add an hour tapas and beverage tour.
I need to reschedule or cancel my tour, what do I do?
As we do not require prepayment, we ask for courtesy and advance notice.
If you have a change in plans, contact us as soon as possible, and we can try to reschedule your tour.
If you’d like to cancel your tour, please do so well in advance so we can book someone else in your slot.
Are tickets included? (Transportation, museums)
Tickets for any activity we do are paid for separately.